Hi Janee
It was great meeting you and Kimberly today and I am glad we were able to resolve all your issues before the weekend.
Thanks
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Mark Dose
Delbridge Solutions
mdose@delbridge.solutions------------------------------
Original Message:
Sent: 10-24-2024 15:14
From: Janee Baker
Subject: New Member not showing up on Trial Balance
I don't know if I'm doing it correctly but the account still didn't show up.
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Janee Baker
Senior Cost Analyst
RL Hudson
Original Message:
Sent: 10-24-2024 14:49
From: Choy Chu
Subject: New Member not showing up on Trial Balance
When you highlight the cells of which the multi-dynamic row(or column) mapping exists and click row(or column) mapping, a pop-up shows up and the Hide Blank Rows and Treat Zeros as Blank options are at the bottom of that pop-up.
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Choy Chu
Planning Manager
Pipedrive
Original Message:
Sent: 10-24-2024 12:46
From: Janee Baker
Subject: New Member not showing up on Trial Balance
Hi Mark. I'm not sure how to do this. I'm not seeing the option to unselect the two items you listed. This is so very frustrating.
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Janee Baker
Senior Cost Analyst
RL Hudson
Original Message:
Sent: 10-21-2024 09:01
From: Mark Dose
Subject: New Member not showing up on Trial Balance
Hi Janee
I would first go to your Trial Balance report, click on "Hide all Dynamic" > unselect "Hide Blank Rows" and "Treat Zeros as Blanks" > Refresh. This way you can see the account is there even if it has no activity. Feel free to email me if you still require some assistance and we can take a look at your intersections and why data is not populating in your report as intended.
Thanks
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Mark Dose
Delbridge Solutions
mdose@delbridge.solutions
Original Message:
Sent: 10-17-2024 12:40
From: Janee Baker
Subject: New Member not showing up on Trial Balance
We added a new account number. It is mapped. It's showing up on the Income Statement but NOT on the Trial Balance. Does anyone have any ideas on what could possibly be causing this? The rows are Dynamic and should pull all accounts. We don't want to get started budgeting for 2025 until our historical Actuals are confirmed (Trial Balance should = 0).
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Janee Baker
Assistant Controller
RL Hudson
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